Job description

Job Title: ServiceNow Testing

• Broad IT experience in ServiceNow Testing.
• Experience in testing various modules within ServiceNow (e. g. Change, Incident, Knowledge, Problem, CMDB, Integrations) Keep Management updated of progress or report issues.
• Testing experience on Service Catalog Integration Hub and Flow Designer and general integration.
• Knowledge of workflows in various ITSM modules (Incident, Change, Problem, Service Catalogue, IT Asset Management, CMDB).
• Knowledge of test automation using ATF.
• Should be able to do Test Case Design, Test Planning and Test Strategies.
• Knowledge on automation tools such as ATF, Selenium, QTP is an added advantage.
• Good understanding of REST API's.

Primary Skills

• ServiceNow Testing experience
• ServiceNow Module experience (e. g. Change, Incident, Knowledge, Problem, CMDB, Integrations)
• Testing tool experience ATF, Selenium, QTP

Secondary Skills

• Excellent written and verbal communication skills.
• Demonstrate strong ability to evaluate constraints, risks and dependencies. Analytical mind and problem-solving aptitude.