Job Overview
IYANAR INFOTECH PVT LTD
International voice process
Location: Chennai, Tamil Nadu
Salary: 13,000 a month
Job Description:
The major purpose of the Call Center Agent is to handle inbound calls/chats for the potential customers. The call center agent is accountable for the delivery of high - quality professional services in accordance with the mission, core values and purposes of the organization
Demonstrates flexibility and adaptability Passion to work in a team environment Flexible in working Night shifts Candidates should be flexible in working US shift Rotational week off on week days(Not on weekends) Salary + Daily and Monthly incentives
The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries. He/She must show the willingness to learn new things every time and then. Giving a resolution to the customers or clients should be the whole and sole responsibility.
1.To handle Inbound Calls, Outbound Calls & provide excellent services to the US & Canada Customers
2.Should be able to Multitask, handle both Calls and Chats.
3.Great team player
4.Achieve the given target on a daily basis
Key Skills:
Good oral communication skills with a genuine concern for the customer Ability to work quickly to meet targets, Willingness/proactive to learn and improve in all aspects of the position, Strong desire in sales and successful negotiating skills.
Desired Candidate Profile:
1. Any Degree
2. Computer literacy in MS Office( Word, Excel
3. Strong presentation skills
4. Customer service and Sales experience( added advantage)
5. Good Communication Skills
Perks and Benefits:
Attractive Salary, Opportunity for ongoing work , Opportunity for career growth, Incentives, competition, prizes, Insurance benefits
Job Types: Full-time, Fresher, Walk-In