Customer Support Executive – KAP SYSTEMS

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  • Post Date: March 12, 2021
  • Applications 0
  • Views 153
Job Overview

KAP SYSTEMSv

Customer Support Executive

Location: Bengaluru, Karnataka

Salary: 11,000 - 16,000 a month

Job Description:

We are looking for a Customer Service Executive who will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Roles and Responsibilities:

Supporting end customers via various communication channels including - mails, live chat, social media and on calls.

Identify and assess customers needs to achieve satisfaction.

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Provide accurate, valid and complete information by using the right methods/tools.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Keep records of customer interactions as per agreed communication guidelines and defined policies.

Please Call Below Number for More Details:

Shwetha: 7406707828[ HR]

Key Skills:

Good Communication Skill, Convincing Skill, Team Player, Fluent English, Kannada, Hindi, Telugu, Tamil , Pro Active

Required Experience and Qualifications

Experience: 0 to 3 yrs.

Languages Required: English is Mandatory, other than any 2 regional languages like Kannada, Hindi, Tamil, Telugu.

Qualification: Graduate/Post Graduate[ with or without Backlogs]

Benefits: Attractive Incentive!!!!

Job Types: Full-time, Walk-In

Job Detail
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